Health Literacy Training
When your customers understand your health information, you save money and staff time, and consumer satisfaction increases.
Our interactive, on-site trainings include lectures, videos, discussions, and hands-on activities. Our trainings cover:
The average person reads at the 7th–9th grade level. But most health information is college level or above.
- What health literacy is and why it is important
- Planning and processes
- Organizing information for clarity
- Readability and usability testing
- Writing for different grade levels
- Design and layout
- Tailoring information to specific audiences
- Language adaptation
Our trainings help your writers, educators, legal and marketing staff, and management work together to create communications that are more effective.
For more information, contact Beccah Rothschild, Director of Health Literacy Projects, at or (510) 642-8415.