The California Department of Insurance (CDI) regulates indemnity health plans in California, as well as many PPOs and other insurance plans. CDI also regulates auto, homeowners, and other insurance lines, as well as brokers and agents.
HRA worked with CDI to rewrite, update, and redesign five informational booklets. HRA used health literacy best practices to improve readability and usability. The booklets covered the topics of health insurance, auto insurance, earthquake insurance, safer driving for seniors, and annuities for seniors.

HRA worked with CDI to reduce and explain insurance jargon and address common consumer questions and concerns, such as annuity scams aimed at seniors. Each booklet includes resources; for example, the booklet on health insurance includes information on health care reform and phone numbers to call to file a grievance or appeal.

The following five booklets can be printed or downloaded from the PDF at http://www.healthresearchforaction.org/ca-department-insurance-booklets

• Consumers Guide to Health Insurance
• Auto Insurance
• Earthquake Insurance
• Safer Driving for Seniors
• Annuities: What Seniors Need to Know